Total Customer Satisfaction Guarantee
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Limited Product Warranty
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LIMITED PRODUCT WARRANTY |
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A.
Total Customer Satisfaction.
PCB Piezotronics, Inc. ("PCB") guarantees Total Customer Satisfaction. If, at any time you are not completely satisfied with
any PCB product, PCB will repair, replace or exchange it at no charge, except as otherwise provided in this Limited
Warranty. The employees of PCB strive to provide superior, unmatched customer service. Should you find yourself
dissatisfied with any PCB product for any reason, consult a PCB Application engineer or local representative/ distributor to
discuss your situation. If there are any questions regarding power, intended application, or general usage, please consult with
your local sales contact or distributor.
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B.
Purchase Price Refund/Limited
Warranty. PCB warrants to the original purchaser (the "Buyer") that, unless otherwise expressly specified in
writing by PCB, all PCB products or repairs shall be free of defects in material and workmanship for a period of one (1) year
from date of original purchase. In furtherance of PCB's commitment to Total Customer Satisfaction, PCB will refund 100%
of the customer's purchase price for any PCB product or repair with which you are not completely satisfied. The option of
a refund may be selected in lieu of the repair, replacement or exchange of the product.
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C.
Shipping Charges.
PCB will pay all shipping charges in connection with the fulfillment by PCB of its obligations under this Limited Warranty (i) at
any time with respect to a defective product and (ii) during the first year only, if the product is not defective.
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D.
Products Manufactured by Others.
This Limited Warranty does not cover any products manufactured by others. Such products are subject to the warranty, if any,
of their respective manufacturers, and to be repaired only by a respective authorized service person for such products. PCB
shall have no obligation to undertake repairs of products manufactured by others.
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E.
No
Special, Incidental or Consequential Damages.
PCB's sole obligations under this limited warranty are set forth above in paragraphs A, B and C. In no event shall PCB be
liable to the buyer or any other person for any indirect, special, incidental or consequential losses or damages connected
with the use of the product under this limited warranty. Such damages for which PCB shall not be responsible include, but
are not limited to, lost time and convenience, loss of use of the product, the cost of a product rental, costs of gasoline,
telephone, travel or lodging, the loss of personal or commercial property, and the loss of revenue.
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F.
No Liability in excess of Purchase Price.
In no event shall PCB's obligations under this limited warranty exceed the purchase price of the product plus any
shipping charges that PCB may be obligated to pay pursuant to paragraph C above.
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G.
No Extension of Statute of Limitations.
Any repairs performed under this limited warranty shall not in any way extend the statues of limitations for claims under
this limited warranty.
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H.
Waiver of other Warranties.
The express warranties set forth in this limited warranty are in lieu of and exclude any and all other warranties, express or
implied, including, but not limited to, the implied warranties or merchantability and fitness for a particular purpose.
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I.
Procedure for Warranty Performance.
If the product fails to perform to PCB's specifications, the Buyer must provide PCB with the applicable model and serial numbers,
the date of purchase, and the nature of the problem.
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J.
Authority to Alter This Limited Warranty. No agent, representative, or distributor of PCB has any authority
to alter the terms of this Limited Warranty in any way. This Limited Warranty may be altered only in writing by an authorized
officer of PCB.
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SM031 Rev.NR 01/22/07 |
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