As President of PCB Piezotronics Inc. I welcome the opportunity to supply measurement instrumentation that meets or exceeds your expectations. Total Customer Satisfaction represents the fundamental philosophy of our employees. "Good value for money spent", continues to be the foremost concern.

Since 1968, PCB Piezotronics has continued to invest in people and capabilities required to meet this goal. Today, we operate from a 100,000 sq. ft. facility with state of the art design and manufacturing equipment. Continued commitment to ISO 9001, internal investments, and customer focus has allowed PCB the opportunity to grow into the leading Piezoelectric sensor supplier in the world. We hope to continue the expansion of our product line to offer the same level of service for both static and dynamic pressure, force, vibration, and strain sensors. What makes PCB Piezotronics different from our competitors is the commitment to customer satisfaction. You can expect quick deliveries with most of the high volume products available from stock. Custom engineering allows us to tailor products specific to your unique measurement requirements. Factory applications engineers are available 24 hours a day to assist your measurement. No minimum orders allow our customer service group to sample low value accessory items, making it easier to keep your test running smoothly.

If you receive a product that is less than satisfactory and have been unable to get your problem resolved, please allow me the opportunity to correct it. I do not want you to accept that which does not perform well, nor deny us as a company the opportunity to resolve any dissatisfaction. Criticism is regarded as our opportunity to improve our processes. You can reach me at (716)684-0001 or by email, jal@pcb.com

Sincerely,
John A. Lally
President