Inside Technical Sales
PCB Piezotronics, Inc. is a global leader in the manufacture of piezoelectric and strain gauge sensors. The success of PCB is in our people. It is our philosophy to hire good people and support them in doing their job. PCB’s Management is committed to providing a friendly, supportive and challenging work environment. At PCB we operate on a first name basis with a full open door policy. The Company’s pleasant working conditions, world-class benefits package and opportunities for advancement create a spirit of enthusiasm that provides PCB with a competitive edge.
Provides technical/sales support and phone coverage. Has some application knowledge, provides application assistance and may work with the Engineering Department on new projects. Continues to receive training in sales procedures and general piezoelectric principles.
Education/Training: Two year technical degree or equivalent specialized training.
Experience: Six months to two years.
Physical Demands: Able to perform essential functions with or without reasonable accommodation. Light travel required.
Other: Basic computer skills.
1.) Provides general sales support and phone coverage for customers.
2.) Receives training in basic piezoelectric and sensor theory to support PCB product lines.
3.) Provides quotations for products and services in accordance with pricing and delivery policy.
4.) Assists Application Engineers and Product Managers with follow up on consignment orders
and logged quotes.
5.) Responds to a wide range of customer inquiries by phone, fax, E-Mail.
6.) Responds to telephone calls or correspondence from customers and representatives
for new contracts or repairs; Quality Concerns by doing the following:
a. performs contract review
b. corrects discrepancies on all documentation
c. assists customers technically and seeks technical assistance when needed to
best serve the customer
7.) Assists in the expediting of orders and repairs (Quality Concerns):
a. generates RMA forms, documents information from customers.
b. performs follow up on sales activity.
8.) Acts as a liaison between the customer and Product Managers by communicating
customer feedback and customer input required for market research.
9.) Performs other related duties as assigned.
Promotes teamwork, cooperation and commitment to
“Total Customer Satisfaction” among team members.
PCB Piezotronics, Inc. offers one of the most dynamic benefits packages in Western New York, including the opportunity to have 100% fully paid health insurance premiums, 401k, profit sharing and more.
Interested candidates should submit a resume, a completed application, or apply in person at (use reference # 2014-132):
PCB Piezotronics, Inc.
Attn: Jenny Braun
3425 Walden Ave.
Depew, NY 14043 USA
PCB Piezotronics, Inc. is an Equal Opportunity Employer/M/F/Vet/Disability/VEVRAA